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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)

Late/Cancellation Policy

Cancellation Policy: If you are unable to make your scheduled appointment for any reason, we ask that you please give at least 3 hours' notice to avoid a $25 cancellation fee. This includes rescheduling and no-showing.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is typically due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Book Appointment (704) 795-7200

"I encourage everyone I know to bring their pets here. Every doctor is amazing and the entire staff is comprised of the most patient and capable people I've ever dealt with at a veterinary office. For years they've kept my old dog acting young with more satisfying and more accurate diagnoses and treatments than any previous vet. I could not be more grateful for their unbelievable expertise. Price is on par with or better than others in the area for service that is above and beyond. My 16-year-old dog and I cannot recommend Poplar Animal Hospital enough."

Jessica Keever

Appointments Food & Meds
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