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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)

Late/Cancellation Policy

Cancellation Policy: If you are unable to make your scheduled appointment for any reason, we ask that you please give at least 3 hours' notice to avoid a $25 cancellation fee. This includes rescheduling and no-showing.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is typically due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Book Appointment (704) 795-7200

"Poplar Animal Hospital provides unparalleled care for our dogs. Not just good. Not just great. Unparalleled. We have been going to them for around 13 years now, and the level of care and concern for not only our animals but for us as pet owners have not wavered one bit."

Michael Myrick

Appointments Food & Meds
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